What is the Zoom Add-On (Original)?
The Zoom Add-On (Original) brings your LiveControl broadcast into your Zoom meeting! Our Videographer acts as a participant in the Zoom meeting, and we'll stream the LiveControl broadcast directly into your Zoom meeting.
We also offer an Automated Zoom Add-On, which can be used for both Produced and Static Events. This requires specific Zoom settings - please click here for more information.
Please note this is only for Produced events.
How do I use the Zoom Add-On?
1. To access this add-on, contact Customer Success to add this feature to your account.
2. Once enabled, add Zoom to a Produced Event by toggling on the Zoom Event feature and entering your meeting information.
3. On the day of your event, the videographer will join the Zoom within 30 minutes prior to event start time. Ensure that your Zoom host starts the meeting at least 10 minutes before the event start in the event that they need to give the videographer permission to join.
FAQ
Can I stream to other platforms?
It is possible to simultaneously send the broadcast to other streaming platforms, but it is delivered straight from the encoder and thus will not show the Zoom meeting.
Can I use Zoom with any type of event?
This requires a Produced service. If you'd like to use Zoom on Static events, please view this article as it requires specific Zoom settings.
When does the videographer join the Zoom meeting?
Within the 30 minutes prior to your event. If the meeting has not started, they will join the “waiting room”.
What does my team need to do?
Someone from your team needs to host the Zoom on their own computer. They do not have to be in the sanctuary to host.
How long is the delay and/or latency?
There is minimal delay of the overall video feed when using the Zoom integration.
What about singing/speaking in unison?
Neither LiveControl nor Zoom have found a solution for this yet! Because we are dealing with everyone’s home internet, and latency through the variety of servers processing all of the signals, this is unavoidable. Syncing audio doesn’t fix the problem.
How can those in the sanctuary follow the Zoom meeting?
The overall need is to prevent the microphones in the venue from picking up any of the audio from the Zoom meeting.
There are three solutions for this:
- The Zoom meeting can be monitored VIDEO ONLY in the venue with all audio and microphones disabled.
- The person in the sanctuary could monitor via a laptop (or tablet or phone) in the sanctuary with themselves muted and on headphones.
- An audio engineer or operator can be vigilant about muting and unmuting - each time a presenter is speaking in Zoom, the Zoom would be unmuted and the in-room microphones would be muted. Any time that presenter finishes speaking, the Zoom would be muted and the in-room microphones would be reenabled.
Please Note: If the Zoom is heard in the room and picked up by the microphones, this is fed into the LiveControl broadcast that is joined into the Zoom meeting. This causes a feedback loop with an ongoing echo.
How do I know which participant is the LiveControl Feed?
You will see a participant that is showing your live stream of your sanctuary labeled with your congregation’s name, for instance “Temple Isaiah’s Live Stream or Hope Baptist Church’s Main Sanctuary”. If you would like the videographer to call the feed something specific, please make a note in the videographer notes when scheduling the event.
Can I mute the LiveControl feed?
We do not recommend muting the LiveControl videographer, but in the event that you do and cannot unmute it, you may call the Support line (310-361-4169) to have it unmuted.
Can I chat with the videographer?
We do not provide a direct line of communication between our clients and the videographer so that they can focus solely on operating your service. If you need urgent assistance, please call the Support line (310-361-4169, press 3 for urgent).
Can we use this for integrating images or video?
Yes - for those in the Zoom meeting! A participant in your Zoom could share their screen with the desired videos or images. These graphics, like Zoom participants, would not be included in the live stream to the Web Player, and would only be visible to those in the Zoom meeting.