Audio Mixing Add-On

What is the audio mixing add-on?

The audio mixing add-on is LiveControl’s solution for monitoring and fine-tuning your live stream audio in real time. While your videographer produces your stream, our remote mixing expert listens to your stream in a controlled environment and mixes your stream audio to ensure a clean, polished live stream mix.

As your service progresses, audio levels may shift. The audio mixing add-on lets our team make quick, seamless adjustments such as correcting low or distorted (clipping) audio, bringing in channels that were muted by mistake, or balancing overall levels. Our goal is to enhance your existing in-house mix. This feature is only available for Produced events.

What LiveControl Requires Before Any Live Service

To ensure a smooth experience, please confirm the following before your scheduled service:

• The digital audio console is on the same network as the LiveControl encoder.
• Audio is routed from the console to the LiveControl audio interface via an analog connection (XLR or ¼" TRS).
• If you do not currently have a dedicated live stream mix, please prepare a duplicate of your in-house mix as a separate mix group.
  • Each channel must be clearly labeled.
  • Fader positions should be tested and set to appropriate levels.
• Audio Cue Sheets are required for your events and are uploaded in the scheduling flow. 
  • Here is our preferred cue sheet template. 
    • Option 1: Upload a new cue sheet for each event. Simply toggle on the "cue sheet" feature during the scheduling flow and either upload a PDF or add a link (make sure that access is granted to "anyone"). 
    • Option 2: Upload one cue sheet and apply to all events. Simply toggle on the "cue sheet" feature on the Stream Settings Tab >> Schedule Settings Sub-Tab. You'll have the opportunity to upload a PDF or a link that will apply to all events you schedule moving forward.

What LiveControl Can Adjust 

LiveControl is able to make the following real-time adjustments to your live stream mix:

• Adjust individual channel levels on the mix
• Reduce the overall output if the mix is clipping
• Unmute channels that should be active
• Refine and polish the live stream mix based on the in-house mix

Our audio mixing expert follows the flow of your event and makes the audio changes in real-time. While our audio expert responds to live changes in audio levels and makes adjustments as needed, we do accept audio cue sheets for each event to ensure that our audio mixer has all of the context necessary to produce a great mix. Cue sheets are uploaded during scheduling. 

Interested in our audio mixer taking real-time cues for timing-specific mixing during the service? Talk to your Customer Success Manager about upgrading your audio mixing add-on.

What LiveControl Cannot Adjust 

To ensure the integrity of your in-house audio system, the LiveControl audio mixing add-on does not provide:

• Changes to the in-house mix
• Control of EQ, compression, gates, reverb, or other on-board processing
• Building a completely new mix from scratch
• Renaming channels or editing labels

What’s Needed During Installation

To enable the add-on's functionality, the following items must be in place during setup:

• Approved digital mixer: Your mixer must be on LiveControl’s compatibility list - check the bottom of this page to see if your device is listed

If you’re unsure if your mixer is compatible, contact our Production Success team at [e-mail].

• Network connection: Your digital mixer must be connected to your local network.
• On-network computer: A computer on the same network as the mixer is required to run the audio mixing agent. This allows your on-site audio technician to grant the agent permissions for the live-stream mix. This computer (PC or Mac) needs to be hardwired to the network at least an hour prior to and during services. If you already use the Graphics Add-On, we can typically use the same computer. Please let us know if you require a computer. 

Why This Setup Works

This configuration enables LiveControl to make quick, non-intrusive enhancements to your live stream audio. By building on the foundation of your existing in-house mix, the audio mixing add-on ensures that your stream sounds professional, balanced, and consistent—without requiring changes to your on-site workflow.

Compatible Audio Mixers:

Allen and Heath

A&H Avantis - V1.11-V1.35

A&H CQ-20- V1.1-V1.2

A&H CQ-18- V1.1-V1.2

A&H CQ-12- V1.1-V1.2

A&H GLD - V1.61-V1.62

A&H Qu-5 - V1.1

A&H Qu-6 - V1.1

A&H Qu-7 - V1.1

A&H Qu16 - V1.82-V1.99

A&H Qu24 - V1.82-V1.99

A&H Qu32 - V1.82-V1.99

A&H QuPac - V1.82-V1.99

A&H QuSB - V1.82-V1.99

A&H SQ-5 - V1.4.0-V1.6.13

A&H SQ-6 - V1.4.0-V1.6.13

A&H SQ-7 - V1.4.0-V1.6.13

A&H SQ-Rack: V1.4.0-V1.6.13

A&H dLive - V1.93-V2.11

A&H iLive iDR64: V1.94-V1.95*
A&H iLive iDR48: V1.94-V1.95*
A&H iLive iDR32: V1.94-V1.95*
A&H iLive iDR16: V1.94-V1.95*
A&H iLive iDR0: V1.94-V1.95*
A&H iLive iDR10: V1.94-V1.95*

*Secondary mixracks & surface routing not supported

Behringer

Behringer X32/M32 - V1.15-V4.16

Behringer Wing: V1.2-V3.0.8
Behringer Wing Rack: V1.2-V3.0.8
Behringer Wing Compact: V1.2-V3.0.8

Behringer Air MR18: V1.12-V1.23
Behringer Air X18: V1.12-V1.23
Behringer Air XR18: V1.12-V1.23
Behringer Air XR16: V1.12-V1.23
Behringer Air XR12: V1.12-V1.23

Midas

Midas HD96: V1.24

Soundcraft

Soundcraft Si Performer: V1.8
Soundcraft Si Expression: V1.8
Soundcraft Si Impact: V2.0
Soundcraft Si Impact V2.0: V2.0
Soundcraft Si Compact: V1.8

Soundcraft Ui12: V1.0
Soundcraft Ui16: V1.0
Soundcraft Ui24: V3.3-V3.5

Soundcraft Vi 1: V1.0
Soundcraft Vi 2: V1.0
Soundcraft Vi 4: V1.0
Soundcraft Vi 6: V1.0
Soundcraft Vi 200: V1.0-V6.4.8
Soundcraft Vi 400: V1.0-V6.4.8
Soundcraft Vi 600: V1.0-V6.4.8
Soundcraft Vi 1000: V1.0-V6.4.8
Soundcraft Vi 2000: V1.0-V6.4.8
Soundcraft Vi 3000: V1.0-V6.4.8
Soundcraft Vi 5000: V1.0-V6.4.8
Soundcraft Vi 7000: V1.0-V6.4.8

PreSonus

PreSonus StudioLive 16: V2.7.2-V2.8.2
PreSonus StudioLive 24: V2.7.2-V2.8.2
PreSonus StudioLive 32: V2.7.2-V2.8.2
PreSonus StudioLive 16R: V2.7.2-V2.8.2
PreSonus StudioLive 24R: V2.7.2-V2.8.2
PreSonus StudioLive 32R: V2.7.2-V2.8.2
PreSonus StudioLive 64S: V2.7.2-V2.8.2
PreSonus StudioLive 32S: V2.7.2-V2.8.2
PreSonus StudioLive 32SX: V2.7.2-V2.8.2
PreSonus StudioLive 32SC: V2.7.2-V2.8.2

Mackie

Mackie Dl32SE: V1.1.6
Mackie Dl32S: V1.1.6
Mackie Dl16SE: V1.1.6
Mackie Dl16S: V1.1.6
Mackie Dl32R: V4.1.6
Mackie Dl1608: V10.1.6

Yamaha

Yamaha DM3: V1.10-V3.0
Yamaha DM3S: V1.10-V3.0

Yamaha DM7: V1.70-V1.72
Yamaha DM7C: V1.70-V1.72

Yamaha TF1: V4.50-V4.55
Yamaha TF3: V4.50-V4.55
Yamaha TF5: V4.50-V4.55
Yamaha TF-RACK: V4.50-V4.55 

The below mixers allow for more advanced remote channel processing and configuration:

• Behringer X32
• Behringer Wing
• Allen & Heath SQ
• PreSonus StudioLive 3
• Soundcraft Si Performer