What is the Intro/Outro Slides Add-On?
Intro/Outro slides enable your Videographer to display a slide at the start and end of your Produced streams. Use this feature to add your branding to the beginning of your events, or promote a call to action to your viewers. You have two options when it comes to intro/outro slides:
- Default: Applies your saved Intro/Outro to all events that have Intro/Outro toggled on
- Per Event: Applied only to the event to which you upload the slides
Please note this is only for Produced Events. Contact Customer Success to add Intro/Outro slides to your account.
How do I set up Intro/Outro Slides?
After this feature is turned on for your account, you'll first want to follow the instructions for Default Intro/Outro slides. Uploading a set of Default Intro/Outro slides is required to utilize the feature on your account. Read on below!
How do I set up Default Intro/Outro Slides?
Step by Step Instructions
- Head to Stream Settings tab and select the Web Player subtab.
- On the Web Player Preferences page, scroll down until you see the "Default Intro Asset" and "Default Outro Asset".
- To Add or Change the assets, select the "Change Asset" button. You will be prompted to select a file from your computer.
- Select the file.
- Select "Open".
- A modal will appear where you can adjust your image. Once you like how the image appears, select "Save & Close".
- Make sure you upload BOTH an intro and an outro.
- Your new asset will appear in the preview and is ready to go!
- To change the asset, simply click the "Change Asset" button.
How do I set up Per Event Intro/Outro Slides?
- Start scheduling a Produced event.
- Under the Videographer Features section on the Event Settings page of the scheduling flow, toggle on "Use Intro/Outro Slides".
- Once the toggle is on, you'll see the option to use your Default slides (directions above) or upload new slides just for this event. Select "Upload New" for the Intro Slide.
Note - if you are unable to select the Default Slides option, it means you have not uploaded Default Slides. Please follow directions above to add Default Slides via your Web Player tab.
- A modal will appear where you will be able to upload your file. Please note the file requirements.
- Once you have selected your file and the file name appears on the modal, choose "Save Changes".
- Once saved, you'll now see "Upload New" is highlighted and your file name will appear below. You may verify the file by clicking on the small arrow.
- Next, repeat 3-6 for your Outro Slide. ** Make sure you upload BOTH an intro and an outro (otherwise, the empty one will show our logo on the stream!).
- Proceed with any other event selections, then choose "Finish" to schedule the event.
How can I check the Intro/Outro Slides for a scheduled event?
- Head to Event Schedule tab on your Dashboard.
- Click the gear icon to the right of your event. If Intro/Outro is toggled on, the drop-down menu will include the option to preview the Intro or Outro slide. The preview will open in a new tab.
- If you need to edit the Intro/Outro slides, click "Edit Event" to return to the scheduling flow.
Why would I use Intro/Outro Slides?
This feature enables you to further customize your events by having a slide displayed before the live broadcast begins. Use this to display a logo, direct viewers to your website, promote a call to action like "Adjust your audio to this music", or display a message like, "Thank you for joining us." We find that slides create a helpful transition for the viewers and add an element of professionalism to the stream.
FAQ
Can I set unique slides for each event?
Yes! See "Per Event Intro/Outro" above.
What size and resolution should the slides be?
For the best results on all devices, use an image that’s at least 1920 x 1080 pixels and 20MB or less.
When does the intro slide play?
The intro slide will begin at the same time the event starts. It will end after about 10 seconds, or whenever the videographer deems is appropriate. If you have specifics about your intro slide timing, please make sure to indicate these in your Videographer Notes.
When does the outro slide play?
The outro slide plays automatically once your Videographer ends the event, and it will play for 10 seconds.
What happens if I turn intro/outro on, but forget to upload a slide?
The "empty" slide will default to a slide with the LiveControl logo.
What happens if I schedule events with the default slide and then I update the default slide later - do they update for all upcoming scheduled events?
Yes - when you update the default slide, it will apply to all events (scheduled and not yet scheduled) where the default slide is selected.
Can I use this feature on a Static Event?
No. Since this feature requires the Videographer to enable and disable the slides, it can only be used on Produced Events.