We love feedback! Doing so helps us better understand your preferences and help correct any concerns in a timely manner.
You may submit feedback for any produced event as soon as it has loaded on the Dashboard Library or via the feedback emails that are automatically sent at the conclusion of events. The form, once submitted, is reviewed by all of our teams. Please note that we do not reach out to the submitter unless there is follow-up required.
Steps to Submit Feedback in the Dashboard
1. Head to the Dashboard Library.
2. Select the event for which you wish to give feedback.
3. Beneath the event, select the "Leave Feedback" button.
4. You'll have the opportunity to select a thumbs up or thumbs down for videography or technical.
5. If you have any issues to report, selecting thumbs down enables you to share specifics with our team.
6. Finally, select "Leave Feedback" to submit your form. Our videographer and production success teams will review your feedback and make any necessary changes. Our team will reach out to you directly with next steps should we need your assistance in solving any of the concerns.